Customer Service

Center Parcs lets stranded guests stay for free as snow blocks route home

'Not only was the decision to cancel incoming arrivals and give all resident holidaymakers the opportunity to stay for free demonstration of putting customer service ahead of corporate interests. 'But the staff who fought their way in to ensure there was all but full facilities available should be acknowledged … Read …

Customer Service

As big stores move in, local retailers take stock

“I worked for Home Depot as an independent contractor for years,” Meftah said, owner of The Floor Store, a small flooring and flooring installation business inside Thornebrook Village. “Being able to service a customer in the best way and making them a priority, you feel that you actually accomplished … Read …

Customer Service

MY WEEKEND: Why can’t supermarkets give free bags like before?

The way things are going, it is only a matter of time before hotels start asking customers to carry their own plates and spoons if they plan to dine at the premises. I say this because since plastic bags were banned last year, it is as if businesses in Kenya …

Customer Service

S-1: Stock Control

“The difference between the other supply divisions and S-1 is that we pretty much supply them with what they need,” said Logistics Specialist 2nd Class Yameliz Rodriguez, the stock control customer service leading petty officer. “If they ever need any maintenance done, or they need certain parts or any … Read …

Customer Service

More and more people cut the cord as cable TV companies struggle

Cable companies also have another weapon on their side — their notoriously bad customer service. Because cancelling is so easy, streaming services may face an uphill battle when trying to grow their customer base in the long term, according to industry analyst Rich Greenfield. “You can cancel these … Read More

Customer Service

Linemen help out for Sharing Kitchen

Entergy linemen (from left, front) Cody Crunkleton, Jared Monk, (back) Grady Worth, Johnathan Reeves, Shannon Garvin, Brad Bryant, and Matt Wilson, along with (not pictured) Chuck Davis, customer service manager Mark Martin and operations coordinator Glen Nelle recently worked on remodeling … Read More

Customer Service

Brenda Casto

She spent her career serving others, first through customer service and for the last 10 years at the Department of Health & Human Resources, where she was an economic service worker, helping people understand and obtain their benefits. Her colleagues at DHHR respected and admired her passion … Read More

Customer Service

Technical Support Outsourcing Market – Integration with Chatbots to Drive Growth | Technavio

Technical support providers are striving to integrate chatbots into their processes because they will have to look beyond human agents to handle simple customer queries and provide better solutions in the future. Good customer service can result in business success. Chatbots will assist enterprises in … Read More

Customer Service

Tech Company Now Taking Pictures of Your Front Door

Amazon delivery people have started taking pictures of customers' front doors as part of a new delivery service. The service is designed to help people locate packages left by Amazon employees on their front porch, according to the U.K. Daily Mail. The picture is included in a shopper's notice of …

Customer Service

Monterey Bay Community Power: Green energy agency bolstered by regional cooperation

Bruce McPherson speaks at a press conference on Monterey Bay Community Power's “first day of electric service” in Monterey on Thursday. … PG&E will continue handling power distribution through its existing system, along with maintenance, billing and customer service, and will charge local … Read More