Customer Service

Storm update: 33k still without power

Electric service has been restored to more than two-thirds of the 110,000 Central Hudson Gas & Electric customers affected by Friday's powerful nor'easter that interrupted electricity to more than 2 million households from Maine to Virginia. As of 7 a.m. on Sunday, approximately 33,000 customers … Read More

Customer Service

Frontier activates strike contingency plan in West Virginia

Members of the management team, outside contractors and representatives from other Frontier organizations will continue to provide West Virginia customers with customer service. The company is working to minimize disruptions to customer service. “Our objective in these negotiations has been to … Read More

Customer Service

Liquor store aims for great service

He said Bemiss Road is one of the busiest roads in town, and he wants to help service customers in that area. Patel said he wants to use the store to buy and sell alcohol at an affordable price, he said. “In the liquor business, you can put whatever price …

Customer Service

‘Customer service is key’

J.J. Ramsey and his wife, Hortensia, are excited to share seven of their specialty Schlotzsky's sandwiches. The couple co-own the three Schlotzsky's locations in Northwest Arkansas. Try all seven,"J.J. said. "They are fantastic. It's something new for people to try. Try the Pick 2 with two different half … Read More

Customer Service

Sky bidder Comcast labelled ‘worst company in America’

Comcast was rated 'America's most-hated company' in a customer survey last year. Photograph: Lucas Jackson/Reuters. Comcast, which last week unveiled a £22bn offer for Sky, has been labelled the “worst company in America” for two years running over shoddy customer service and pricing. Read More

Customer Service

BLS offers snapshot of Rome-Floyd economy; Average weekly wage way below national average

Stacey Brown looks surprised as she answers a customer's question about the copier at JBM Office Solutions on Broad Street. Brown is a longtime customer service representative for the company. Customer service jobs in Rome actually pay higher than the national average, according to new data from … Read More

Customer Service

Frontier and CWA West Virginia Contract Expires

Frontier will continue to provide the company's West Virginia customers with quality customer service. Frontier's goal is an agreement that is fair to all; one that enables employees to continue enjoying very generous wages and benefits while providing outstanding service to the company's customers. Read More

Customer Service

Service NSW spends $600000 on 90 self-help books and two-day training for staff

But Mr Dominello is now demanding Service NSW explain “the effectiveness of this program and its benefits compared with other professional development programs” after he was alerted to it by The Daily Telegraph. “Service NSW has transformed the customer service experience for citizens across the … Read More

Customer Service

Sometimes quitters get the best deals

When your bill goes up you need to call them, talk to the customer retention department, and ask for a better rate. You need to be willing to leave to negotiate in good faith. Luckily there are more alternatives for you than ever. Internet service can be purchased from your …

Customer Service

In South Orange, 24+Trees Down, 7 Houses Struck, 1300 Households Without Power

… (and refreshes every 15 minutes). HOW DO I REPORT I'M OUT? PSE&G encourages customers to report downed wires and power outages by logging in to My Account on www.pseg.com, texting the word “OUT” to 4PSEG, or calling PSE&G's Customer Service line at 1-800-436-PSEG. Read More