The role artificial intelligence has to play in retail
… get with using these devices in the home, the more data the AI will have to work with. AI will be able to spot opportunities for retailers to provide proactive customer service. It'll be able to predict what customers want before they ask for it – saving retailers time …
Coherent Path CEO to Speak at Oracle’s Modern Customer Experience
BOSTON–(BUSINESS WIRE)–Coherent Path, the email marketing calendar company, today announced that its co-founder and CEO, James Glover, will present at Oracle's Modern Customer Experience, taking place April 10-12 in Chicago. His session, “Robots Do It Better: Using AI to Take the … Read More
4 trends retailers should be prepared for this year
We can expect that the companies shouting the loudest about AI will be forced by retailers to put up or shut up. They'll need to show accessible and transparent examples of how AI is driving revenue, stronger customer engagement, and better customer experiences on-site and off. For many reasons, this … …
Infor rides the retail wave – sees network effects, the sharing economy and AI as game changers
It consists of creating industry specific cloud 'suites' (retail being one) that run on Amazon AWS and are designed so that customers don't have to build in their own customisations. This differs from other generic cloud providers that offer the likes of ERP or CRM, and are now beginning to …
Tomorrow’s revolution
This industrial revolution is marked by breakthroughs in a number of fields, including autonomous electric vehicles, robotics, artificial intelligence, … that bots will be taking over almost every sphere of our business activities, thereby improving business efficiencies and improving customer experience. Read More
Artificial Intelligence- Algorithms of Change
In my opinion the potential of AI is the next chapter in our technological evolution and will continue to impact our lives in many ways. Areas like Robotics and Internet of Things (IoT) will use the trio power, a combination of computing power, AI algorithms and data to transform the …
The Artificial Intelligence Phenomenon in the Financial Industry Market
There's no other business sector that's more focused on the development and implementation of AI for accuracy, speed and efficiency as much as the finance industry. AI in the financial sector don't just stop with customer experience. Wall Street trading pits have been transformed completely, with … Read More
How McDonald’s Is Getting Ready For The 4th Industrial Revolution Using AI, Big Data And Robotics
This statement in the company's 2017 growth plan: “enhancing digital capabilities and the use of technology to dramatically elevate the customer experience,” highlights McDonald's priority and commitment to technology. Central to McDonald's and really any fast-food business is the need to keep costs … Read More
Are financial institutions ready for the Fourth Industrial Revolution?
In addition, 86% of business leaders in the sector claim they are already using AI to improve operations, and global banks such as JP Morgan are already pioneering the use of AI to predict market trends. … The result is a seamless yet personalised customer experience that garners long-term loyalty. …
The power of conversational experiences
According to the Chartered Institute of Marketing, four in five marketers now believe experience to be a stronger driver of brand performance than communications. As AI and voice user interfaces (VUIs) become widely adopted in people's homes, the experiences brands can deliver will become much … Read More