Sony developing AI ride-hailing system for Japanese cab companies

A.I and Customer Experience

The technology will launch this spring and is intended to help the cab companies predict demand so they can efficiently mobilize their vehicles and improve the customer experience. In addition to these “dispatch service applications,” Sony says it will also create additional solutions to help the cab …

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A.I and Customer Experience
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Using the latest innovations, organizations are working hard to improve the customer experience of a market that has a continuously decreasing … In a report published by PwC in 2017 about the global impact and adoption of AI, it was revealed that 72% of top business executives believe that AI …

A.I and Customer Experience
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A.I and Customer Experience
It’s up to us to decide how and where AI enters our lives

If we think it's worth it, we'll take a survey or share insights into things like our customer experience when we purchased laundry detergent in a store. No harm done and we get something out of it, such as an improved checkout experience. If we don't see value in the …