How Thumbtack Creates Work By Giving The Yellow Pages An AI Twist
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- Category : A.I and Customer Experience
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“All you care about is how cheap it is, so Uber's incentive is to drive the cost down at the expense of the driver. In our case, these [pros] are not commodities: The reason they're able to charge $75 an hour is [because] they do a differentiated service. Our goal is to pull them up and find the right customers.