Las Cruces Utilities Opens New Customer Service Center

Customer Service

Coming in May, a new Customer Service Center will open to provide services for an estimated 10,000 Las Cruces Utilities (LCU) customers living on the city's East Mesa. As a result, out near Mesa Grande Drive, a small cheerful yellow building with lots of parking is getting a modest renovation right now.

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Customer Service
The Retail Industry Is Focusing on Customer Experience and Convenience to Win in Ecommerce

For decades, the retail industry stood strong. Retailers emerged fairly unscathed during the first wave of the internet in the '90s because consumers still by and large chose to shop in physical stores staffed with employees that strived to provide customer service. So, it was business as usual with a …

Customer Service
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Customer Service
Govt kick-starts “overdue” telco consumer safeguards review

The third part will focus on ensuring consumers are able to make informed choices and are treated fairly by their provider in areas such as customer service, contracts, billing, credit and debt management, and switching providers. According to the Government, the first stage of the review will examine the … Read …