Here’s how Facebook collects your data when you’re logged out
Facebook's data collection practices have come under scrutiny following a controversy involving Cambridge Analytica, a digital consultancy with ties to the Trump presidential campaign that improperly obtained data on up to 87 million Facebook users without their permission. The data originally came … Read More
When Did Social Media Stop Being So … Social?
Recent developments since the 2016 presidential election—most notably the discovery that Facebook had been manipulated by Russia's Internet Research Agency—has led many users to question major social media platforms. This manipulation has prompted users to second-guess these networks' … Read More
Pub chain JD Wetherspoon quits all social media
JD Wetherspoon, pub operator and purveyor of all-day breakfasts, has closed the social media accounts for all 900 of its outlets. The chain has abandoned Twitter, Facebook and Instagram, and confirmed to TechRadar that its decision is permanent. Its main accounts were run from its head office, while … Read More
Six ways social media negatively affects your mental health
The rise of social media has meant that we as a global population are more connected than we have ever been in the history of time. However, our reliance on social media can have a detrimental effect on our mental health, with the average Brit checking their phone as much …
5 Critical Components of Information Technology That Will Make or Break Your Business
Using the latest innovations, organizations are working hard to improve the customer experience of a market that has a continuously decreasing … In a report published by PwC in 2017 about the global impact and adoption of AI, it was revealed that 72% of top business executives believe that AI …
Glympse Wins Company of the Year 2018 In Field Service Solution Category
"Glympse has been on our radar for some time for driving a revolutionary new approach to customer engagement in the field service space, and we are happy to select them as our Top Company of the Year in 2018 due to their continuing excellence in delivering top-notch technology-driven solutions," … Read …
Fullbay’s Software aims to relieve common pain points associated with HD mechanic shops
Transparency18 sponsored article. Those who have managed heavy-duty mechanic shops are aware of the five main pain points that come along with the business: 1. Owners tied to the shop. 2. Tech efficiency. 3. Customer service improvement. 4. Faster invoicing. 5. Bottom line improvement. Read More
Customer service, education are keys to success
“I love customer service and helping people solve their problems,” said Maribel McLelland. Her first job was working for Dollar Western Wear in the late 1990s when she was in high school. Since that time, McLelland's career pursuits have been rather eclectic, but providing good customer service and … Read More
Building a better chatbot
Chatbots are showing up on websites of city halls and state legislatures to answer common questions, often serving citizens faster and offloading some customer service tasks from public sector employees. But chatbots might actually prove more useful for agencies' internal applications, especially when … Read More
Chatbots Market Dynamics, Forecast, Analysis and Supply Demand 2018-2023
The Chatbots Market report covers market scope and growth, characteristics, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. Browse Detailed TOC … Read More