(WEAU) — Radial Customer Care Center in Eau Claire announced its plans to hire 150 customer service representatives. They held a job fair all day Tuesday as they hope to fill full-time, part-time and even remote positions. “We're looking for energetic people who want to get into the customer service … …

“In addition to that, our customers in Savusavu will also have easy access to facilities for people that are physically challenged. This is a proactive initiative of the Fijian Government to uplift and standardise LTA's customer service facilities and similarly delivery across Fiji.” “This new office will be headed … Read …

Myer is cutting prices and boosting service in an attempt to win back its traditional customers after plunging to a $476.2 million first-half loss and suspending its dividend. Myer slashed the value of goodwill and brand names by $515 million in the six months ended January 27, and booked $13.7 …

IT modernization, reshaping the federal workforce and the reorganization of government highlight the 2018 President's Management Agenda. While much of the document reiterates objectives laid out in previous reports, executive orders and the White House's budget proposal, the agenda, released … Read More

The City Auditor has said in addition to reviewing water billing practices, his agency will also be reviewing customer service at the Public Utilities Department and whether or not any improvements need to be made. At the city council committee hearing two weeks ago, water officials said they would start … …

He said Myer would now focus on product, price and customer service to get its "traditional customer base" spending again. “We moved, in terms of the New Myer strategy, into areas too quickly, like Eva, and we did that at the expense of our traditional customer base," he said on …

Leeds-based Simetric Telecom boosted its customer support team with the addition of Kirstin McLellan. Kirstin joins the unified telecoms business as Customer Account Manager. As part of our ongoing commitment to supporting our partners, we are pleased to welcome her to the Simetric team. Read More

Consumer goods executives identified and ranked their satisfaction with the solutions or services they value most. This year's results highlight Logility's continued leadership for providing exceptional customer service and delivering the solutions companies need to stay ahead in the dynamic consumer … Read More

Available at no charge to Zendesk customers, this app is Vidyard's latest addition to Vidyard for Customer Support, a comprehensive solution that helps Service and Support teams personalize the customer experience, resolve service tickets faster and increase satisfaction through the use of video … Read More

In addition to maintaining accuracy, having these clear, detailed processes in place helps staff be more efficient. Administrative staff can take care of many of the tasks within the checklists, which frees up advisers to focus on client relationships. And as new staff are hired, these checklists and processes … Read …