If you are having trouble with upselling, then there is probably an issue with your marketing and customer service models. You need to figure out where the breakdown has occurred. You must also train your customer service team to help customers know when new products may be more beneficial. Read …

According to him, customers who want to reach the company to lodge complaint will not be able to do so through the line. Idemudia, however, said that two other lines, 08129928282 and 08129928283 are still available to customers for contact with Customer Care Unit of the company. While appealing to … …

Overall, the brand achieved a score of 876 on a 1,000-point scale – 48 points above the industry average and 14 points above the premium segment average. The 2018 Customer Service Index Study includes ratings on five service-related factors to customer satisfaction: service adviser, vehicle pick-up, … Read More

Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing and social media engagement and reputation management agency exclusively servicing the hospitality industry. Through its web design and search optimization division as well as its CoMMingle Social Media … Read More

Each plan includes free one-year domain registration, unlimited subdomains, unlimited FTP accounts, live chat customer support, WordPress hosting and SSL certificates. Without its introductory prices Arvixe is more expensive than other services; however, it offers a 45-day, money-back guarantee. Read More

The Best Western Plus Dayton Hotel & Suites has received the Champion Customer Care Award for the fifth year, the operation has announced. … The honor is presented to member properties that demonstrate exceptional levels of service and care in addition to meeting quality and design standards. Read More

It just so happens they've had the same waiter every time and really enjoyed his service. The most recent time they dined there, my mom requested to be in his section. The waiter told them nobody had ever done that before, and he was just delighted. Who would have thought …

Designed to provide a multi-channel approach for customer service, the banking center of today will come in many different sizes and have different … Mercantil Bank's recently opened banking center in the City of Wellington is a case study in blending new technology with personalized service. Read More

But since he's not a Verizon customer, he was told by AT&T that the company's contract with Verizon doesn't include the free battery backup. At age 81, Wyndrum worries about not having phone service in case of a power outage. "While the quality of service (using fiber) is better, the …

Nathan Masters has been promoted to assistant vice president, commercial loan officer. Nathan joined Mechanics in 2009 and has served as a customer service representative, customer service specialist and business banker. Nathan is currently attending Mount Vernon Nazarene University to pursue a … Read More