An automated voice said, "This is AT&T. Your account has been deactivated. To reactivate your account, press 1. To talk to a customer service representative, press 2." I recently made some changes in my home service and have been on the phone, frustratingly, multiple times with AT&T. I wasn't thinking … …

Kanawha County Commission President Kent Carper said he recently sent Frontier executives a letter in support of the striking workers, but he said he … thank you for standing up against a corporation who would rather outsource jobs and reduce customer service than invest in our local economies.”. Read More

“We are a full-service truck repair business,” Toner said. “Our company takes pride in providing exceptional and quick customer service to get you back on the road as soon as possible.” Inland's technicians are trained to service and maintain all makes and models of trucks, from light-duty to heavy-duty. Read …

The matatu industry is known for chaos. But Prestige Shuttles staff in Nakuru are changing this. With crew of customer care desk comprising women, the operator is redefining the sub-sector. Clad in red dresses and headgear mimicking air hostesses, young and educated women are seeking to make the … Read More

This new messaging technology available to the SWIFT GPI community and member banks only, has led to a digital transformation of cross border payments and ultimately focuses on significantly improving customer service and satisfaction. By connecting every intermediary in the payment chain, … Read More

Finally, he called Delta out on social media and connected with a customer–service representative who helped him track down the bags three days after they had gone missing. Eventually, the airline gave him a cheque for US$230 (S$300), the amount of money he and his wife had to spend on …

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In an effort to enhance customer convenience and provide a seamless on-boarding experience, Oman Arab bank (OAB) has introduced account opening services at a location that is convenient to its customer. The experience is digital, and is completely paperless and instant. The service is deployed on … Read More

Local owners, however, say they have weapons to protect themselves, including product presentation, nimbleness, less hunger for profit, and customer service and loyalty — in Shenanigans' case, the relationship has so far lasted 44 years. “We play in a different realm,” said Shenanigans owner Kai … Read More

“Bringing in two world renowned speakers on customer service and sales and kicking off our certification program is our way ensuring we are offering the best service we can. The best part is that these two speakers will also benefit all local sales- and marketing-focused businesses in Topeka.”. Read More