Cellular Sales Announces New Location in Roswell
"From New Mexico and beyond, putting the customer first has served us well as a business model," said Cellular Sales Regional Sales Director Seth Baldwin. "We look forward to continuing to provide our renowned customer service to the people of Roswell." Cellular Sales seeks to hire motivated sales … Read More
Salesforce Launches Sales and Service Apps for Small Businesses
Salesforce recently launched Essentials, a new collection of cloud-powered apps that use automation and artificial intelligence technologies to help small businesses build more engaging and rewarding customer relationships. Two Salesforce Essentials apps are available now, Sales Cloud Essentials … Read More
Shopping for Galaxy S9 at Verizon and AT&T. Customers speak out
It didn't feel quite like customer service. Readers from New Jersey to California emailed me to share their views. Sadly, the majority said their experiences were little different from my own. "I use DirecTV and went into an AT&T store. They said: 'We can't give you any deals.' I was …
IBM CEO Shares How Companies Large And Small Can Put Smart To Work
Using it the right way will give a company a competitive advantage and the customer a better experience. With that in … As a matter of fact, companies that attempt to automate everything, including their customer service, are losing out to those that recognize that focusing on technology alone won't …
Westpac’s Kasada deal points to ‘cyber security as a service’
Westpac Banking Corp has plans to offer cyber security as a service to business customers, a move that could help protect the digital economy and reduce losses to the bank, after its venture capital fund, Reinventure Group, backed a seed funding round by Kasada. Kasada, a start-up founded by Sam … …
DHL Express KSA participates in Women’s Economic Forum 2018
Faysal El-Hajjami, country general manager, DHL Express, took part in a panel discussion on the topic “Male Champions of Change,” while Reema Al-Sadlan, customer service training and development manager, participated in a panel discussion titled “Win-Win for Women and Business,” on the … Read More
Tel Aviv bike rental scheme Tel-O-Fun going downhill
In the Tel-O-Fun venture, which it operates through FSM, Fridenson and its partners provide infrastructure and operating services for the bicycle rental system owned by the Tel Aviv Municipality, including rental stations, bicycles, computer system, website, customer service and support, maintenance, … Read More
Atkins wins procurement advisory services for Saudi water project
Global consultancy Atkins has been awarded procurement advisory services from state-owned National Water Company ( NWC ) as part of a … The project is part of a wider privatisation strategy that focuses on customer service, efficiency improvement and cost control, and is designed to bring greater … Read More
Fullers receive industry award
Real Living 360 Service is a comprehensive customer service program in the real estate industry. With the Real Living 360 Service program, buyers and sellers are asked. to complete a survey evaluate the service they receive. The Fullers received one of the company's highest rankings, the release said … Read More
Osaka municipal subway to be privatized
In a recent interview, Kawai showed willingness to improve the subway's customer service by changing the mind-set of its workers, most of whom experience a status change from civil servants. “We need a system that will reward those who have worked hard with merit-based pay,” Kawai said.Speech … Read More