Customer Service

Ameritech Financial Features Stellar Customer Service for Optimal Client Experience

ROHNERT PARK, Calif., March 27, 2018 /PRNewswire/ — Ameritech Financial has a strong customer service team to serve the needs of enrolled clients throughout their experience with the company. Ameritech Financial is a document preparation company that helps to align federal student loan … Read More

Customer Service

UK’s cheapest energy supplier Iresa banned from taking on new customers – again

The energy regulator has banned Britain's cheapest energy supplier Iresa Energy from taking on new customers for a second time over ongoing concerns about its customer service. After months of complaints from disgruntled customers Ofgem warned that it could shut down Iresa entirely unless it … Read More

Customer Service

Injinji Grows Sales, Customer Service And Design Teams

Injinji, the maker of the Original Performance Toesock, announced the hiring and promotion of three new team members in its sales, customer service and design departments. Former Warehouse Associate Willy Vath has traded in his forklift for a phone with his new promotion to customer service … Read More

Customer Service

World’s best airports for customer experience revealed – which UK airport made the list?

However, some airports have such incredible customer service experience that means waiting for your connection can make the time fly. A new survey released by the Airports Council International (ACI) has revealed the best airports for customer experience, as part of their Airport Service Quality (ASQ) … Read More

Customer Service

Masergy Wins Fourth Consecutive Stevie® Award for Sales & Customer Service

DALLAS, March 27, 2018 (GLOBE NEWSWIRE) — Masergy, a leading provider of hybrid networking, managed security and cloud communications solutions, has earned its fourth consecutive Stevie® Award for excellence in Customer Service in the Technology Industries category. This recognition … Read More

Customer Service

Dealers and manufacturers invest to improve customer service

Major investments in motorhome workshops, showrooms, factories and even moves to new locations are expected to improve the buying and aftersales experience for motorhomers across the country. As sales of motorhomes and campervans have boomed, so some customers have experienced longer … Read More

Customer Service

HGS to Hire 300 Customer Service Professionals to Support Leading Digital Payments Company …

Hinduja Global Solutions (HGS) (listed in BSE & NSE), announced today the addition of 300 new customer service positions to support a leading digital (mobile) payments company's customers. HGS will be holding in-person interviews daily at the 1901 War Memorial Drive, Peoria, IL location, between … Read More

Customer Service

Regulator Ofgem temporarily bans energy company Iresa from taking on new customers

Energy company Iresa has been temporarily banned by the industry regulator from taking on new customers or increasing existing customers' direct debits for up to three months until it resolves a series of service issues. Ofgem on Tuesday said that the ban would remain in place until Iresa extends call … …

Customer Service

Iresa banned from taking on new customers

Small gas and electricity supplier Iresa has been banned from taking on new customers, increasing direct debits and asking for one-off payments – until it resolves customer service issues. Energy regulator Ofgem has ordered the firm to improve its customer service over the next three months, using what … Read More

Customer Service

How Hotels Can Use Mobile Apps to Boost Business

Apps offer a number of immediate key benefits, a streamlined booking service, improved customer service and communications, digital tour guides, multilingual features and more. With a little experimentation, chatbots can be added, offering 24/7 information and support, and as hotels become more … Read More