… this service and that company, [24]7.ai, told us recently that they were the victim of a cyber intrusion. Their information suggests that the dates for this illegal intrusion were between Sept. 27 and Oct. 12, 2017. [24]7.ai has indicated that customer payment information may have been compromised during … Read …

For at least a week, many Amazon customers have complained on social media that their Prime accounts — the ones that people pay for — were either locked or closed with little … Extremely poor customer service from @amazon @AmazonHelp locked out of Amazon Prime for 7 days with no …

A new low-cost airline with regular flights out of Abbotsford International Airport says its website was held hostage after complaints about sub-par customer service led to a dispute with a consultant. In mid-March, Flair Airlines sued the consultant in Illinois. A spokesperson said the airline has since won … Read More

But a series of tweets from T-Mobile Austria indicate that the wireless operator gives customer service reps the first four characters of customers' passwords and that the whole password is stored in plaintext. If a hacker (let's call him Johnny Badappleseed) has the tech to come up with the rest …

The firm takes pains to screen potential contractors not just for their technical know-how but also for “more nuanced aspects, like customer service,” she said. “We want everything to go as smoothly as possible once the connection is made, for both parties.” Typically, a contractor is presented with an … Read …

She's come to realize that the support was something that was earned from the great customer service the store has had over the years, so it's something she's kept in mind when talking to her employees. Fortunately, she said she was able to retain all the employees who hadn't made …

TELBRU would like to respond to the letter titled 'Still without phone service after weeks of waiting' written by 'RJ' published in the Opinion page of Borneo Bulletin on March 31. The customer was understandably dissatisfied in having to wait for several weeks while service was delivered. While the … Read …

For so many people, Amazon and Amazon Prime have been lifesavers. You can find pretty much anything you need through the site, and with Prime delivery, it's incredibly fast and timely. The more we use the site and service the more reliant on it we have become, though. Have you …

We provide fast turnaround, 24/7 customer service and customized solutions to meet all needs. But we never rest on our laurels.” In 2017, goCharge introduced Canvass, a proprietary mobile engagement platform that can provide usage metrics, consumer intelligence, lead generation and ongoing … Read More

Amazon allows you to think outside the box and avoid unnecessary doubles of items you already own. Strong customer service: The customer service team is adept at processing returns and accommodating requests. This means that, should the lucky couple want to exchange anything, they won't run … Read More