Jeremy Mercer: I have worked service industry in Waco, Dallas, Austin, Houston and San Antonio from behind the bar, behind a desk and as a supplier. … Ronald Brown: Magnolia Table's opening shouldn't be a call for better customer service. … Magnolia's playground has a low return of customers. Read …

Customer service is key to the vitality of our community. Businesses strive every day to not only meet but exceed their customer's needs. Have you had an outstanding customer service experience at a local store or restaurant that made you want to tell everyone about it? It's that kind of …

For the last five years the Richfield, Minnesota-based retailer has invested in price-matching, faster delivery, improving the search function on its website and better customer service to draw in shoppers to its stores and website. In the latest holiday quarter, Best Buy posted its best sales in a decade, … Read …

Despite the increase in emotional support animals on airplanes, officials at Minneapolis-St. Paul airport said the new facilities would be more about customer service. “The primary driver [for more pet-relief areas] isn't really the increase in dogs,” Metropolitan Airports Commission spokesman Patrick … Read More

… histologists who prepare tissue for review by a pathologist; testing personnel who conduct clinical laboratory tests; cytologists who screen fluids for cell abnormalities; and support staff that manage business operations and ensure quality customer service, and the accurate and timely delivery of results. Read More

Costco customers love its travel service, which offers members discounts on vacations and car rentals. It also recently started offering benefits like a 2% cash-back bonus on travel purchases for executive members and gift cards for all members on specific purchases. We put the system to the test and … Read …

MORRISTOWN — An additional 400 utility workers arrived Friday to help Jersey Central Power & Light restore service to all customers by late Saturday night who have been without power since the first winter storm struck northern New Jersey on March 2, according to a press release issued by JCP&L … …

That appears to have been reflected in the findings of Jersey Water's first customer satisfaction survey, which was conducted in 2017 with the help of the Institute of Customer Service in the UK. Consumers were invited to take part on Jersey Water's website and questions covered topics such as quality … …

But having a robot on hand could make it possible for a restaurant to serve more customers with fewer people working as wait staff. If a restaurant has enough traffic for 2.5 servers, Ha explains, right now they either hire two people, sacrifice service, and push people to work harder, …

The Democratic congressman met with representatives of anti-hunger groups and community service providers at the Vermont Foodbank. They told him priorities they'd like to see addressed in the federal Farm Bill, which includes nutrition programs that they say provide a critical safety net for one in 10 … Read More