Groundwater, mid-year budget on tap for Vacaville City Council
Community Development Customer Service Counter: The current Community Development customer service counter is in need of replacement due to changing approaches to customer service and the introduction of new technologies into the development process. The project would remove the current … Read More
Knox Hills receives multiple awards for resident satisfaction
Knox Hills at Fort Knox and WinnResidential Military Housing Services, the firm providing property management and maintenance for Lendlease's Department of … “Our entire team strives to provide the best customer service possible to our residents here at Knox Hills,” said Phil Wrobel, project director. Read More
Extraordinary Customer Service!
Source – Bain & Co study in the Harvard Business Review; 68% of customers stop doing business with a company because of poor service, but if their problem was solved most would be retained. Source – International Customer Service Association; 93% of customers indicated that quality customer … Read More
50th anniversary celebrates mother’s legacy, customer service – Newschannel 6 Now | Wichita …
She wanted to see the customers and she did up until she could no longer do that. She would boss me around from her home." Ermis said she learned all about customer service from her mother. "She loved visiting with the customers and meeting their needs and getting them what …
PSE&G To Inspect Gas Meters In Moorestown
PSE&G reminds customers to always ask for identification when a utility worker comes to the door. Employees carry a PSE&G photo identification badge, wear PSE&G logo apparel and drive PSE&G cars or trucks. If a customer is concerned in any way, they should call PSE&G's customer service line at … Read …
Vigesaa, Martin receive Bank Forward award
“Cheryl has been a true ambassador of Bank Forward,” said Tom Watson, president of Bank Forward. “While Cheryl retired this past December, her professionalism, customer service standards and positive attitude will have a lasting effect on our organization's culture.” With Bank Forward since 2005, … Read More
City Holds Face-To-Face Meetings To Address Water Bill Spikes
Dozens of people showed up to the first customer service session Saturday to ask questions about their bills, including a retired couple from Rancho Bernardo. Mel Neville has lived in the same house for 30 years with fairly predictable water bills, but he was confused after a recent bill showed …
JCP&L Expects to Restore Customers from First Winter Storm by Late Tonight
MORRISTOWN, N.J., March 10, 2018 /PRNewswire/ — Jersey Central Power & Light (JCP&L) is on track to restore electric service by late this evening to the majority of the 3,400 customers who remain without power due to the first severe winter storm that slammed the Mid-Atlantic and New England … Read …
Program available to help low-income residents with heating bills
If you need help, please reach out to a LCU Customer Service representative at 575-541-2111, to let them know you are having a problem paying your bill. The Customer Service and Collections office is located on the first floor of City Hall; there a representative will flag your utility account …
The Customer Service Habit Initiative: Drive Yourself To Be as Good as Zappos, Nordstrom, Virgin
If you invest the time now to establish the essential habits of customer service excellence at your company, you can then sit back and, to a large extent, watch your business drive itself. This is the approach I take in my work with client companies as a customer service consultant. …