Customer Service

MoneySavingExpert Martin Lewis reveals the best and worst banks for customer service

But what does Martin Lewis' website Moneysavingexpert.com say? The consumer website runs a bi-annual poll which ranks banks based on the opinions of their customers on customer service, the Liverpool Echo reports . Around 7,000 people responded to the survey – which asked customers to rate … Read More

Customer Service

Money Saving Expert Martin Lewis reveals UK’s best and worst banks and the result may surprise …

The TV presenter ran a customer service poll on his website, which he runs twice a year, and almost 7,000 people responded to their survey . … again, many of the old-school banks are stuck at the bottom of the table, and will have to work hard to keep customers …

Customer Service

Ask Task: customer service is hard

Customers are often wrong. And yet, the standard mantra in our service-oriented culture is “the customer is always right.” Your customer may, in fact, be dead wrong about the specifics of their order and your technique, but it's the general expectation that the customer will order what they want, and …

Customer Service

Regional Rail changes in effect, including Media/Elwyn line

Customers should refer to the timetables for specific service information. As part of SEPTA's on-going campaign to streamline resource use printed schedules will not be available in stations for the March schedule change. However, schedule information will be posted in Center City stations. Schedules … Read More

Customer Service

‘We’ve trained our customers to be super rigid’: Lessons from Capital One’s chatbot, Eno

“We saw there was a huge need to build something smarter and more conversational, not only for those types of experiences but to allow customer service through texting,” she said. People are still coming around to the opportunity though. For example, in the past year, the team had noticed a …

Customer Service

Money Saving Expert Martin Lewis reveals the best and worst banks and the results may shock you

The poll ranks which banks, based on the opinions of their customers, provide the best service. Almost 7,000 people responded to their survey, which asked them to rate their current acount. The results had First Direct as the top dog for customer service, with 91 per cent of the respondents …

Customer Service

ACL Airshop Expanding Globally and Investing in Technology

That all spells better customer service and availability for airlines." Additional repair stations. "This is a strategic need in support of our own ULD fleets and those of our customers. We are adding well-equipped, expertly-staffed repair centers at key hubs, whilst also expanding our large network of repair … Read More

Customer Service

These are the best and worst banks for customer service according to Money Saving Expert Martin …

Helen Saxon, chief product analyst at MoneySavingExpert.com, said: “As the old saying goes, customer service is king. When it comes to bank accounts it can have a massive impact on your finances if something goes wrong. “Yet again, many of the old-school banks are stuck at the bottom of the …

Customer Service

Martin Lewis MoneySavingExpert ranks UK’s banks for customer service

Cash expert Martin Lewis' website Moneysavingexpert.com has revealed the UK's best banks for customer service. The TV presenter, and founder of the UK's biggest consumer website, runs a bi-annual banking customer service poll, which ranks banks based on the opinions of their customers. Read More

Customer Service

Giuseppe’s brings New York-style pizza to Pottstown

Although the restaurant was previously operated under different ownership with the same name, it was closed for months. Figueroa said the customer base had moved on to other pizza shops, and he is focused on enticing them back to Giuseppe's with a strong customer service attitude, pride in his food … …