Customer service by WRUD has proved to be much better for LOUD customers than that experienced with TAWC. WRUD's office is located near the LOUD service area so our customers easily get personal customer service from WRUD personnel . . . In contrast, TAWC did not have a local office …

Through the takeover, which includes a share issue and asset swaps, E.ON would focus on prized regulated energy networks and customer service, … the deal could result in synergies of about 500 million euros, analysts at Bernstein estimate, pointing to double-staffing on the customer support side. Read More

However, demotivated staff are neither good for company morale, company revenue or customer needs, and organisations are beginning to understand the importance of investing in an engaged and empowered environment. When employees feel empowered and care about their jobs, there's every … Read More

One of the reasons is ever-higher customer expectations mean marketers and the technology platforms must connect beyond the four walls of the marketing function and into areas such as service, digital experience, commerce and sales. For Suarez-Davis, this means marketing leaders must be actively … Read More

Those who responded to the survey ranked First Direct as the premier bank when it came to customer service – with 91% praising the bank as “great.” Royal Bank of Scotland scored a less impressive 28% of customers regaridng them as great, with almost 1/3 of customers branding them “poor.”. …

Employing 46 people, Anthony has a very strong customer service ethos. He instils this in all of his team and tells them all to "treat the customers just like your mum and dad". He knows how dependent they are on repeat custom in a small catchment area. "Great food of …

An avid fan of "The Sims 4" known as TBAF posted a screenshot of the conversation with an EA customer service representative. The fan asked the representative if the game will feature another expansion pack in the near future. Specifically, the possibility of having the "Seasons" DLC was brought up, … …

​When signing up for services with a company, sometimes it can become confusing with specific details. But one company eliminated the need for confusion by producing demo videos for potential customers signing up. Coralville, Iowa resident David Chasse launched these demo videos with his … Read More

After local power lines are repaired and put back in service, damage to individual customer service wires may become apparent. Customers are reminded that if their neighbor's power is on and theirs is not, the problem may be isolated to their individual service, and service to the neighbor could be …

Abu Dhabi- His Highness Shaikh Mohammad Bin Zayed Al Nahyan, Abu Dhabi Crown Prince and Deputy Supreme Commander of the UAE Armed Forces and Chairman of the Executive Council, issued instructions for accelerating the full digital transformation for customer services before the end of this … Read More