But when that something goes wrong with your product, a great way to increase brand loyalty is to simply be there for your customer. Live and breathe customer service, because without them, you won't have any following. Answer the phone, respond to the messages left on your social media channels, … …

HOBOKEN, N.J.–(BUSINESS WIRE)–NICE (Nasdaq: NICE) today announced that it received the award for Innovation in Customer Service at the 12th annual Stevie® Awards for Sales & Customer Service. The award recognizes NICE Robotic Automation for breaking new ground with a unique … Read More

When pursuing the question of how we can use our functioning retail store as a way to provide customer service training and work experience, we looked to our partners to see who had an expertise in training, case management and job development. That question led us to our partner Fishtown-based … …

Suanluang Autohaus' approach to customer service has made it the number one Mercedes-Benz dealership in Thailand for more than a decade, garnering loyalty and respect from its clientele. Second-generation executive and director Kittarin Limrabruen credits these successes to the importance of … Read More

They lacked compassion and customer service. But the minister was blamed. That is why it is so crucial that we support the current civil service reforms. They are designed to eliminate this kind of conduct and is symptomatic of the culture that exists in some sections of the civil service. …

“Customer service is now more than person to person. It now starts on social media, it starts on the website, on the apps. It's about being human without always having human contact – being easy to do business with, caring about customers, being playful even. Businesses need to constantly evolve, …

Edina Realty, a Berkshire Hathaway affiliate and residential real estate firm, recently announced that the following realtors from the Marshall office are being recognized for outstanding sales performance, market knowledge and customer service as members of Edina Realty's Chairman's, Master's, … Read More

“Households are making huge savings while maintaining pressure on suppliers to offer competitive deals and improve their customer service – if they don't, they face the very real risk that those customers will shop around and move elsewhere.” Energy UK said British households are becoming more … Read More

The cancellation of Orange Money paved the way for the development of a replacement that customers have waiting for some time. While a quick launch of an improved mobile money service was thought to replace the terminated product in a timely manner, the telco had to seek approval from the … …

It's important to note that after the first three months, DIRECTV NOW will bill you the full $35 plan cost for each month that you continue the service. Getting signed up for the service is extremely easy, and should only take a few minutes of your time. If you decide …