WAPA Issuing Second Round of Post-Storm Bills for Electricity, Potable Water
The Virgin Islands Water and Power Authority (WAPA) advises its customers that the second round of post-storm bills for electrical and potable water service is now being issued. As with the initial set of bills, some will be based on actual consumption and others will be estimated. WAPA is rebuilding …
Study: 48% of shoppers ready for voice recognition security
Using voice recognition for personal verification could help these customer service calls go much more smoothly, without sacrificing security and privacy, and with retailers focusing more on the importance of positive customer experiences, it makes sense for them to streamline how their customers … Read More
She was at a McDonald’s counter. Suddenly an employee came around and slapped her.
The Miami Herald reached out to the fast food eatery, but there was no comment. "I'm speechless. I'm blown away by that one," fellow customer Eddie Ford told Action News Jax. "I think it's totally unprofessional. Your job is customer service, and you come behind the counter and fight a …
Santa Cruz Health Centre of Excellence Gets $2 Million Worth of Equipment
The provision, under the Public Sector Transformation and Modernisation Division (PSTMD) of the Office of the Cabinet, is part of efforts by the Government to revolutionise service delivery across the public sector. It follows a customer–service assessment of the health sector, which was completed … Read More
McDonalds worker slaps customer who threw cup of coffee over her
A McDonalds worker was filmed furiously attacking a customer who threw a cup of coffee over her. The row happened at one of the fast food giant's outlets in … 'Your job is customer service, and you come behind the counter and fight a consumer? That's crazy. Advertisement. Advertisement. 'You're …
TokBox Launches New Pricing Plans and Data Visualization Tool
SAN FRANCISCO–(BUSINESS WIRE)–TokBox, the live video, real-time communications (RTC) company, today unveiled several new pricing plans that will better support the company's diverse customer base. The company also introduced Insights, a new way for OpenTok developers to access their … Read More
AT&T customers in Corpus Christi lose service for hours
Customers with AT&T were out of service for a few hours Friday morning. Outages were reported in Victoria, Corpus Christi and Houston areas due to weather conditions, customer service representatives said. Service started to be restored for some customers in the Corpus Christi area about 11:30 a.m.. Read More
uBreakiFix Expands North Carolina Presence, Opens Location in GreensboroLeading Tech Repair …
We're excited for the opportunity to bring reliable repair service and exceptional customer service to Greensboro and the surrounding areas.” uBreakiFix Greensboro is located at 1603 Westover Terrace Suite B, Greensboro NC 27408 and can be reached at: (336) 763-1429. For more information and to … Read More
WATCH: Free premium services you can get with the Huawei P20
Door-to-door Collection and Delivery Service. When you need your device repaired, you can arrange for free collection and delivery from your home or office if you are unable to get to the Huawei Customer Service Centres. 3. Loan Devices. Huawei promises consumers that they will give them an option … Read …
How LEGO Customer Service Wins Back Upset Customers: A Simple Recovery Approach Works …
Planning for things to go wrong is an essential part of building a sustainably great customer experience. In many cases, this is dependent on hiring and training great employees and empowering them to flexibly and nimbly address the customer service ramifications of each situation as it comes up. Read More