Local toy seller speaks to Toys R Us coming to an end
Kingsbury says, "what we've been able to attribute our success to is knowing our products, knowing our customer and providing good customer service, the best customer service we can." Kingsbury adds that it is important to be receptive to feedback for any company by providing products that your … Read More
ON THE JOB: Royal Collection strives for customer service, quality merchandise
Terri Stumpe, owner of Royal Collection, has been in business since 1986 and has maintained a loyal customer base. (Staff Photo: Jennifer Parks). Jennifer Parks. ALBANY — Part of the shopping and pampering experience at Albany's Lancaster Village is the Royal Collection boutique, an Albany … Read More
Video: UCLA women’s basketball links up part 1
Wanted ambitious UCLA student to work at online retailer in WLA doing customer service, shipping, etc. Minimum GPA of 3.2 required. $14/hr. heather@eastwestessentials.com • Help Wanted. Santa Monica fitness studio is looking for a front desk greeter to work approximately 20 hours and then work … Read More
Gardner Denver relocates and adds services
Gardner Denver has 24/7 customer service and Smith said their phones are on for their customers. They have a parts on-demand program so their inventory is stocked. Parts can be at the customer's site easily along with field service technicians that travel off-site to get the repairs done in a …
Owner: ‘We’ll still be us’ in new building
“And there will be a TV screen in the drive area where customers will be able to see what is going on. We can take care of the tire before the car even goes into service and there is no charge for that; it happens automatically. Then our service advisors …
La Crosse restaurant owner saves life of choking patron
A local restaurant owner provides customer service far beyond just serving food and drinks with a smile. He actually saved a customer's life earlier this year-using the Heimlich Maneuver to help a choking victim. It's both scary for the person choking and the people witnessing it, especially if they don't … …
RYANAIR: “We’re still Europe’s No 1 customer service airline”
LOW-COST airline Ryanair has released their February 2018 customer service statistics, which they say confirms they remain Europe's No 1 customer service airline. They have revealed that 86 per cent of almost 48,000 flights in February arriving on-time or 89 per cent if you exclude the February 26 … Read More
Tourism Service Excellence Awards to Be Presented on March 17
The TSEAs seek to recognise individuals and organisations demonstrating best practices and offering excellent customer service. Executive Director of the Tourism Product Development Company (TPDCo), Dr. Andrew Spencer, told JIS News that the TSEAs are a component of the Tourism Service … Read More
Salesforce small business tools get major refresh
The new suite of Salesforce small business cloud tools, which manage both sales and customer service/support, will replace current offerings Desk.com and SalesforceIQ. The company will retire those in 2020. Salesforce Essentials also makes available to small businesses an AI tool to which their … Read More
DHL targets e-commerce with ‘virtual delivery network’ service
Responding to demand for faster, more personalized service from customers, DHL has launched DHL Parcel Metro in the U.S., which the express company says is a fast and flexible service for online retailers that meets consumers' increasing demand for same-day and next-day delivery. “E-tailers today … Read More