LAS VEGAS (KTNV) – A Las Vegas call center that employs hundreds of people in the valley has backed down from a plan that would cut pay by as much as $2 per hour. If you have ever called customer service for some of the world's largest and best-known companies, …

So he called but said Spectrum customer service no longer negotiated a new promotional plan. "I said 'I've been with … Since March 1, RTV6 sister station WCPO has heard from more than a two dozen Spectrum customers who say their bill has just gone up anywhere from $3 a …

If you have doubts about an incoming call, hang up and call the customer service number at 1-833-500-SCAM. Scammers often aim their scams at senior citizens, low-income communities and small business owners. But, with the right information, customers can learn to detect, avoid and report these … Read More

Fedex says it will not comment on specific complaints, but that its customer services department will contact Polly. “We understand it can be perceived as a complex matter to deal with charges and customers can contact our customer service team, who are happy to guide them through the process. Read …

City staff have recommended NorthStar, a Canadian-based firm, over Tyler and Logics, claiming its software is better and that it offers the most customer support. NorthStar is also the most expensive option, however, costing more than $600,000 in the first three years of its contract offer. Logics and Tyler … Read …

NAUGATUCK — Ion Bank has awarded its quarterly customer service commendation to Personal Banker Amanda Scott of the bank's Wallingford branch. The SARF Award (Safety & Security, Accuracy, Responsiveness and Friendly, Personalized Service) is given each quarter to the employee “who best … Read More

Infiniti scored 876 out of a possible 1,000 points in the 2018 U.S. Customer Service Index Study, an increase of 15 points over last year's results. That pushed it past Lexus, last year's winner, as well as Porsche, the second-ranked brand, as well as Audi and Cadillac. Until this year, …

Photo: Rudranath Fraser RAF 2 (7): National Works Agency (NWA) Communications and Customer Service Manager, Stephen Shaw (left), in discussion with Myrtis Boothe (right), at a town hall meeting to discuss the Hagley Park Road Improvement Project, at the Holy Cross Catholic Church Hall in St. Read More

MEEKER | The Walbridge Wing at Pioneers Medical Center is the recipient of the 2018 Pinnacle Customer Experience Award™ for nine areas of service and care. Pinnacle Quality Insight is a business to business organization offering phone-based customer satisfaction interviews for senior and … Read More

… your unique qualifications make you a great candidate. Highlight experience called for in the internship announcement. For example, if customer service skills are required make sure to include your customer service experience in your application. Volunteer experience counts. Don't forget to include it. Read More