Heading to South Boston for Sunday's annual St. Patrick's Day parade? Or participating in the neighborhood's road race to benefit the local Boys & Girls Club? Don't bring your car, Boston police advise. Instead, take public transportation or ride a bike from the city's Blue Bikes sharing program, they said. …

FAIRBANKS — Isaac Valdez works in customer service, so he appreciates being on the receiving end of good service. “It's one of the first things that I notice anytime I walk into a business,” he said. Valdez said he passes about six places on his way to town to where …

The Marriott customer care manager intended to spend his eight-hour overnight shift doing what he always did: helping hundreds of Marriott customers around the world as they shot complaints, questions and reward-point requests to the hotel chain's official Twitter accounts. Roy wasn't planning to start … Read More

I pride myself in customer service, which mirrors La Crosse County's motto, “To provide quality public services.” With the opportunities I have experienced, I continue to strive and excel in servant leadership. The county treasurer position is critical to the fiscal stability of La Crosse County and vitally … Read More

Roy sure didn't mean to get fired from his $14-an-hour online customer service job, a job the 49-year-old says was his best ever. But Roy … Roy had responded to the usual complaints, he says, from Marriott customers who couldn't find their reservations and others who, say, found a hair …

You walk into a Payless to try the shoes on; the customer service associate strolls into the back to get that sneaker in your size; you pay for it at the counter and walk out with it. Above all, however, the store was the place you went to buy the …

He said their main concern is offering quality service for their customers. “This location is convenient and we want to make sure the customer does not wait for their order once it's placed." “We also welcome all walk-ins, curious customers who want to know about our product or buy a …

"People think it's very easy,” said the 23-year-old who grapples with everything from traffic to customer service. “They think we only need to fetch … After completing his studies at the Institute of Technical Education and National Service, he signed up as a bus driver at a road show. But …

Patients' complaints about their health insurance plan and denials of care are important aspects of the patient experience. The extent to which specific care is necessary can be complex and contentious.1,2 Denials to cover care may reflect barriers to accessing needed care or appropriate curtailing of … Read More

Then I called Paypal support and got a [customer service representative] on the line. She said that from the email address, it does not appear to be legitimate. She then checked my account and said that it is fine – there are no flags of any kind on it. I …