Instacart, an online delivery service, delivers from a variety of stores, including Kroger. Instacart customers can pay a delivery fee for each order or an annual subscription of $149. Outside of a local Target on Sunday, Rebecca Davis of Norfolk said being able to have household items and groceries … Read …

“It brings in a whole lot of business for us,” said Victoria Correa, customer service representative for Famous Creations. “It brings some old faces back but it brings a younger, fresher crowd, too.” The diversity of the fare is a key element to the success of the event, Correa said. …

Along with providing top-notch customer service, Butler Ag Equipment's business relies heavily on the company's parts and service department. … of the Year is due to the company, and Dinkins, and their continued support of the Fremont Area Chamber of Commerce and other local organizations. Read More

New upgrades to the college's CCCPay service were announced to students March 7, providing account holders a mobile-friendly site, text alerts, real-time view of payments and balances as well as customer service assistance from the Student Financial Services' vendor, Nelnet. CCCPay is the … Read More

Sometimes, you crave a human connection, especially when the alternative is listening to a soulless robot reciting a menu of telephone-tree options. That's never more evident than when you need to call the customer support number of your wireless carrier. When you're already frustrated by your phone, … Read More

The reason why some organizations form a better equity among their consumers than others is that not only do they measure their customer satisfaction, but also act upon the data they collect. The CSAT or Customer Satisfaction Score, therefore, is a measure of the degree to which a product or …

Thomas Holdmeier, an American Family Insurance agent in Washington, has been recognized for providing an outstanding customer experience under the … “Providing our valued customers with an exceptional service experience is at the heart of everything we do,” said Ann Hamilton, American Family … Read More

The three-toed sloth crawled up the tree, each limb moving drowsily but deliberately to wherever it was going. Here in the average yard or garden, you are likely to see a snail making its way to somewhere, its antennae no bigger than a pinhead rotating as it senses its way. …

The course offered a new way to handle stress, light yoga, break down barriers and solve problems with a lighter touch. It was through ESU 10 Kearney, KCCA Kearney Child Care Associates, the Nebraska Department of Health and Human Services and Central Region Early Learning Connections. Read More

Sometime in the 1990s, a customer service manager for a utility company told me that when she hears people complaining about her company she “jus tun off di radio or change di station”. While I could appreciate the stress that her work may have imposed on her, I was quite …