“Merchandisers and teams responsible for product digitization in the retail industry go through a lot of trouble to process products, digitize them, shoot photos and plan the visual merchandising, all with the hope of bringing about a good customer experience…The AI we've built is to make their lives … Read More

New 5G and IoT technologies and applications will not work if telecoms carriers do not master artificial intelligence in their network operations. This is the conclusion of a new editorial report from Enterprise IoT Insights, available for download now. Read More

The smart enterprise assistant combines artificial intelligence (AI), cloud computing and the Internet of Things (IoT) to help deliver contextually relevant customer experiences. IBM designed Watson Assistant for use in multiple settings, including cars, hotel rooms, retail stores, conference rooms and more … Read More

Our global platform supports enterprises of all sizes in hosted / cloud / hybrid solutions environments, enabling digital transformation and driving innovation through emerging technologies such as AI, Robotics, IoT and Natural Language Processing. We employ over 3,000 customer experience agents … Read More

Watson Assistant will be delivered via IBM partner devices such as electronics embedded in cars and apps branded by hotel companies. Beyond customer engagement and service, the real value to these partners will be in the data they collect about customers and how they use it to customize customer … Read …

Allianz's report The Rise of Artificial Intelligence: Future Outlook and Emerging Risks points out that while AI brings many advantages for businesses – increased efficiency, fewer repetitive tasks, better customer experience – it could leave companies open to cyberattacks or technical failures that would … Read More

Or Royal Bank of Canada, which is utilizing artificial intelligence (AI) to deliver new personal financial assistants designed to make its customer … Complementing Cloud Private for Data is the newly released Watson Studio, which is a 2.0 rethink of Watson Data Platform and Data Science Experience. Read More

The pace of innovation focused on consumer experience is showing no signs of slowing down. Meanwhile, criminals are increasingly … AI is increasingly being deployed to help banks and merchants look at these new data points to give people a better experience. This will continue to grow in 2018, but … …

They came upon CLEVVA, a virtual advisor platform that enabled it to capture Coleman's 55 years of experience on an AI-powered platform. Polyflo SA is a Johannesburg-based vinyl flooring and building protection solutions company which services architects and commercial clients within the … Read More

The new solution by the company integrates marketing technologies with people-based data to grow customizes customer experiences. MIC 2.0 also utilizes capabilities powered by Adobe's artificial intelligence (AI) and machine learning framework, Adocustobe Sensei. This includes abnormality … Read More