People in Business April 1

Customer Service

MDRT represents the top five percent of financial services producers worldwide, and court of the table represents the top three percent. … AMY CARTER joined The Sinnott Agency Inc. in Waterloo as customer relations manager. Carter has spent more than 10 years in the customer service field. She has …

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Customer Service
The Retail Industry Is Focusing on Customer Experience and Convenience to Win in Ecommerce

For decades, the retail industry stood strong. Retailers emerged fairly unscathed during the first wave of the internet in the '90s because consumers still by and large chose to shop in physical stores staffed with employees that strived to provide customer service. So, it was business as usual with a …

Customer Service
$173m sale of Auckland Council properties deferred for more information

There will be seven new customer service centres where building closures occur, improved Local Board and customer service spaces and 25 drop-in spaces at current council locations. … Supported by Franklin Local Board subject to an alternative site for council service being found. *Values based on … Read More Share this …

Customer Service
Govt kick-starts “overdue” telco consumer safeguards review

The third part will focus on ensuring consumers are able to make informed choices and are treated fairly by their provider in areas such as customer service, contracts, billing, credit and debt management, and switching providers. According to the Government, the first stage of the review will examine the … Read …