AI customer service bot startup Agent IQ raises $6.3M
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- Category : Social Customer Service
The bot platform offers “omnichannel” support across webchat, social, email and voice. The company cites a customer base that includes Nike Inc., Bed Bath & Beyond Inc., Airbnb Inc. and Proctor & Gamble Co.'s Gillette. “Agent IQ champions a new approach to customer care that brings the human …