Chatbots Sizzle, iPhoneX Fizzles And Grocery Shoppers Feel The Retail Love
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- Category : Chatbots
Chatbots to handle 25 percent of customer service functions within two years. Good for companies freeing up staff, good for consumers who hate waiting on the phone. Moving forward, estimates Gartner, as more than half of organizations have invested in automation, customer interaction across digital …