‘The worst idea in the history of customer support’: Codi the ‘virtual moron idiot’ Telstra chatbot …
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- Category : Chatbots
Telstra has been inundated with customer backlash over its recently launched virtual assistant chatbot, which has been slammed as 'stupid, offensive and the worst idea in the history of customer support'. The telecommunications giant launched virtual assistant chatbot Codi on its 24-7 live chat in …