Restaurant owners love prepaid reservations – but will diners bite?
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- Category : Customer Service
… San Francisco's Coi, Napa Valley's French Laundry and New York's Per Se (Thomas Keller, chef-owner of the latter two, was also an investor, along with former Twitter chief executive Dick Costolo and venture capitalist Kimbal Musk). Tock includes a detailed customer–service management system that …