JD Wetherspoon is shutting down its social media but the complaints won’t go away

Social Customer Service

The reality is that JD Wetherspoon has got its own phone app and website, and wants to manage its customer services through those channels and face to face. There's a lot to be said for that, but it won't stop unhappy customers sharing their experiences on social media, whether Mr Martin and his staff …

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Social Customer Service
20 New Job Openings In Fredericksburg Area

KEY RESPONSIBILITIES * Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our … Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES * Talks to customers over the phone, email, online chat or social media to resolve … Read …

Social Customer Service
Rock Hill Nissan and Social Media Safe Zone Association Announce Largest Used Car Sale in SC

More information about Rock Hill Nissan's partnership with the Social Media Safe Zone Association can be found at http://www.rockhillnissan.com/. About Rock Hill Nissan. Rock Hill Nissan offers an extensive selection of new and used vehicles, as well as reliable auto service and repairs. Customers … Read More Share this NewFacebookTwitterGoogle+LinkedIn

Social Customer Service
Electricity, Customer Satisfaction and Corporate Responsibility

That's partly due to the legal and social obligations that come with being a regulated monopoly, and partly due to the localized nature of water, gas and electricity service. There are important differences between utilities and other companies, but one area in common is the need to satisfy customers and … …