5 ways AI can do the heavy lifting in the retail customer experience
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- Category : Chatbots
Have chatbots initiate proactive chats: Chatbots are expected to be the top application of AI over the next five years, according to TechEmergence. AI-powered chatbots are not just a great way to scale service post-sale, but also during browsing and buying. Proactive service drives sales and chatbots are …