The time for change in the UAE has arrived and we sure do need a lot of it
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- Category : Customer Service
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VAT has meant meant we've had to rethink our daily customer–service relations. Silvia Razgova / The National. I experienced my second Mexican stand-off this week. Just as my taxi rolled into the driveway of my workplace at Khalifa Park, the counter clicked past Dh31 to Dh31.25. The driver and I both …