Top Brands in US and Canada Report Poorly Targeted Social Analytics Can Cost Billions in Lost …

Social Customer Service

NetBase is the award-winning social analytics platform that global companies use to run brands, build businesses, and connect with consumers every second. Its platform processes millions of social media posts daily for actionable business insights for marketing, research, customer service, sales, PR, …

Read More

Share this New

Social Customer Service
Will anyone miss Wetherspoon on social media?

In a world where almost every brand aspires to be a success on social media, pub operator JD Wetherspoon and its outspoken chairman have decided to 'take a stand' against the industry … They'll suffer hugely with customer service as people will continue to complain via social and no one …

Social Customer Service
Social media for local businesses

“I want you to be an educated consumer, feeling confident, and walk out feeling more centered about your social media approach than when you arrived,” said Rego. This workshop will cover topics from posting to scheduling, quirks of the systems, providing online customer service, handling negativity, … Read More Share this …

Social Customer Service
20 New Job Openings In Fredericksburg Area

KEY RESPONSIBILITIES * Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our … Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES * Talks to customers over the phone, email, online chat or social media to resolve … Read …