HDFC ERGO introduces AI chatbot service on Amazon Alexa
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- Category : Chatbots
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HDFC ERGO General Insurance Company has announced the launch of its AI enabled Chatbot 'DIA' on Amazon's cloud-based voice service, Alexa. The presence of 'DIA' on Alexa, aims to offer a 24/7 customer assistance with instant solutions to customer queries, thereby creating an enhanced …