Contiki launches chatbot Tiki, but asserts that travel agents are still all about the ‘human touch’
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- Category : Chatbots
Millennial-geared tour operator Contiki has ramped up efforts to invest in smarter technology with the launch of its own chatbot, “Tiki” on Facebook Messenger. Launched end of January, the chatbot is designed to help users (and agents) better understand which of the eight Contiki “travel styles” they …