Clarabridge Sees Continued Growth in 2017, Boasting Over 91 New Customers and 60% Growth …
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- Category : Social Customer Service
Our customer care team has a CSAT rating of 2.8 on 3 with an average first response time on chat of less than 15 seconds. Customer satisfaction was also bolstered by launching Success Packages, offering our customers 3 tiers of support for our CX Social suite in order to ensure tailored levels of …