SMU is first IHL to launch AI-Chatbot to better serve its students
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- Category : Chatbots
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Unlike other student centres, SMU's Student Services Hub has a distinguishing feature – the use of an AI-Chatbot, to address, on a 24/7 basis, more than 1000 frequently asked questions across student areas like academic, admissions, student life, internships, exchanges and career tips. This use of AI to …