Are consumers burning out on social media?

Social Customer Service

If a customer reaches out to your brand on social media for any reason, be ready to respond – and fast! Every time. Part of winning the loyalty and love of consumers is by mastering and, more often than not, over-delivering on the basics of customer service. It sounds really easy in principle, but you'd be …

Read More

Share this New

Social Customer Service
20 New Job Openings In Fredericksburg Area

KEY RESPONSIBILITIES * Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our … Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES * Talks to customers over the phone, email, online chat or social media to resolve … Read …

Social Customer Service
Rock Hill Nissan and Social Media Safe Zone Association Announce Largest Used Car Sale in SC

More information about Rock Hill Nissan's partnership with the Social Media Safe Zone Association can be found at http://www.rockhillnissan.com/. About Rock Hill Nissan. Rock Hill Nissan offers an extensive selection of new and used vehicles, as well as reliable auto service and repairs. Customers … Read More Share this NewFacebookTwitterGoogle+LinkedIn

Social Customer Service
Electricity, Customer Satisfaction and Corporate Responsibility

That's partly due to the legal and social obligations that come with being a regulated monopoly, and partly due to the localized nature of water, gas and electricity service. There are important differences between utilities and other companies, but one area in common is the need to satisfy customers and … …