Amdocs’ AI-powered Smartbot is making customer service in comms & media much more …
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- Category : Social Customer Service
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Channel agnostic– Amdocs SmartBot helps digital service providers transform their customer experience on mobile, web and on social messaging platforms. This omni-channel experience includes text channels such as Facebook Messenger, Kik, Skype, Slack, SMS, Telegram and Twitter as well as …