Take-up of chatbots will accelerate over next two years

Chatbots

Chatbots or virtual customer assistants (VCAs) will be used in 25% of customer services operations by 2020, compared with just 2% last year, according to Gartner. … Artificial intelligence is playing an increasingly important business role for Sweden's banks – and chatbots are the starting point for many.

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Chatbots
Face-scans to AI: everything you need to know about biometric tech

Chatbots already exist but AI will take them to a new level, pre-empting passengers' questions. “Flight Information Displays (FIDs) will be able to recognize the passenger, based on their biometric data, and provide the exact information you need at that exact moment, for example, your gate number and … Read More …

Chatbots
Building a better chatbot

Chatbots are showing up on websites of city halls and state legislatures to answer common questions, often serving citizens faster and offloading some customer service tasks from public sector employees. But chatbots might actually prove more useful for agencies' internal applications, especially when … Read More Share this NewFacebookTwitterGoogle+LinkedIn

Chatbots
Chatbots Market Dynamics, Forecast, Analysis and Supply Demand 2018-2023

The Chatbots Market report covers market scope and growth, characteristics, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography. Browse Detailed TOC … Read More Share this NewFacebookTwitterGoogle+LinkedIn