NIIT Technologies Ltd and Arago, a pioneer in artificial intelligence (AI) and leader in autonomous automation, will deepen their partnership to optimize the IT operations of Global In-House Centers (GICs) using AI to deliver greater agility, high-quality standards, and superior customer experience. Read More

These artificial skills help in numerous different scenarios such as autonomous traffic control, customer service and the analysis of legal cases. The already immensely high share of AI in new software applications will increase further. Interest in the technology is increasing and there will soon no longer … Read More

Artificial Intelligence is the giant leap of our generation. It will transform the retail customer experience in the next few years. You must either be a leader or a follower, but you must be a player. Competitors who don't embrace this new technology will suffer the consequences, lose market share …

Retailers are increasingly using AI to help understand their shoppers better, to present personalized online merchandising and offers, and to tune up … AI is already making a meaningful impact in several crucial domains, including customer and market insights, shopper experience and engagement; … Read More

Artificial intelligence finds and identifies the best parts about human behavior. It matches our desires with the exact information, product or service we need, at the right time. It is increasingly used to improve search results, and it will be the driving force behind the changes in content production, target … …

This level of proactive, tailored service has fueled the success of InsurTechs, and will surely do the same for existing insurers and brokers across the UK. As tech disruption continues apace next year, I believe it will be the brokers that harness technologies like AI to laser-focus on the customer … …

This is the breakthrough of AI-powered marketing tools: They shouldn't require a data scientist to glean value from them. There's no training needed in order for the AI to learn the discipline of marketing. The AI simply disappears into the tools you use daily, making your customer experiences better—and … Read …

“Forget wider fads and spin – this is what now sits at the core of advertising innovation.” Yet with technology's incredible ability to immediately and efficiently meet our consumer needs, comes a huge demand for brands to deliver impeccable customer experience. “The internet of things (IoT) has created … Read More

AI technologies can interpret this information and provide real-time, data-driven insights that businesses can use to improve their interactions with customers. It also has a key role to play in automating time-consuming processes and providing the more personalised shopping experience that consumers … Read More

IT solution provider NIIT Technologies Limited and pioneer in artificial intelligence (AI) Arago on Tuesday announced their partnership to avail AI to deliver greater agility, high quality standards and superior customer experience. Commenting on the development, NIIT Technologies Infrastructure … Read More