Verint Extends Leadership in Customer Engagement with Six “CRM Service Awards” from CRM …

Customer Service

MELVILLE, N.Y.–(BUSINESS WIRE)–Verint Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company, today announced that it has again been recognized as a leader in the customer engagement market by industry analysts and media—this time receiving six “Leader” honors in the newly …

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Customer Service
Target expands its ‘Drive Up’ service to 270 stores across Florida, Texas and the Southeast

Target runs are about to get a lot easier. The retailer today is officially expanding its new curbside pickup service called Drive Up to the first locations outside of its home market of Minneapolis-St. Paul, where it had been in pilot testing. With Drive Up, customers can place orders using …

Customer Service
Metro PCS Employee Won’t Be Winning Any Customer Service Awards #GTFO

We haven't seen a cell phone employee this cold-blooded since the Verizon guy switched to Sprint. Via worldstarhiphop. Play Video. Play. Mute. Current Time 0:00. /. Duration Time 0:00. Loaded: 0%. Progress: 0%. Stream TypeLIVE. Remaining Time -0:00. Playback Rate. 1. Chapters. Chapters. Read More Share this NewFacebookTwitterGoogle+LinkedIn

Customer Service
Retailers believe in customer service and human touch, not price war

KUALA LUMPUR: Retailers believe that offering professional customer service and a human touch in the advent of digital technology is the way to retain customers and boost sales amid concerns of customers making purchases elsewhere after they seek information from stores. Tigas Alliance Group … Read More Share this NewFacebookTwitterGoogle+LinkedIn